Covid Info

FAQ Mountain Under the Stars

Q: Are you open all year round?

A: Our Mountain glampsite is brand new for 2021. We plan to open in July 2021, and will be taking bookings until the end of November 2021.  After that, it will depend on demand as to whether we stay open for Winter glamping, but our super cosy ‘hobbit house’ accommodations are very well insulated and could operate all year round. 

The Mountain glampsite is new for us, so please bear with us while we finalise plans.

We plan reopen from 1st March 2022.

Q: Are you following Covid Safety guidelines?

A: Yes. Glamping Under The Stars is approved under the Failte Ireland Covid Safety Charter Scheme. We adhere to the strict training & cleaning protocols of the scheme, and are subject to spot checks from Failte Ireland.

Q: Can I social distance while I glamp with you?

A: Yes. We now provide private bathrooms for each accommodation, (some en suite, some separate from the accommodation), a picnic table, and a chimnea (outdoor stove) for toasting marshmallows. So you’ll enjoy the glamping experience but can stay socially distanced if you wish to.

Q: Is there a BBQ?

A: Yes, there are BBQ facilities onsite. BBQs are gas, and gas is provided. (There are also gas hobs in The Glamp House kitchen).

Q: Is there a fridge?

A: There are fridges in The Glamp House for shared use.

Q: Is The Glamp House communal kitchen open?

A: Yes, The Glamp House is still open for shared use. Please be mindful of social distancing & considerate towards other guests. There is crockery, cutlery, cooking pans & utensils in the Glamp House, as well as kettles & toaster. There are also fridges & gas hobs here for guests to use.

Q: Do we need to bring sleeping bags?

A: Duvets, pillows, & fresh linen are provided. You are welcome to bring your own additional bedding if you wish.

Q: Do we need to bring towels?

A: Yes.  Please bring your own towels for using showers.

Q: What are the bathroom facilities like?

A: We offer proper ‘hotel-style’bathrooms & flushing loos. Stargazer’s, Garden, & Ski Chalet Houses have ensuite bathrooms. Woodcutter’s, Beach & Music Houses have private bathrooms that are separate from, but close to the accommodations. You can see the site layout on the Map.

Q: Are the bathrooms inside the accommodation?

A: Yes and No. Stargazer’s, Garden, & Ski Chalet Houses have ensuite bathrooms. Woodcutter’s, Beach & Music Houses have private bathrooms that are separate from, but close to the accommodations. You can see the site layout on the Map.

Q: Is there a wheelchair friendly bathroom on the glampsite?

A: Our wheelchair friendly bathroom will be allocated to you when you book the Woodcutter’s House.

Q: Is there electricity?

A: Yes. All accommodation has electricity, with two electric lamps and two spare sockets in each unit. The sockets are suitable for charging mobile phones, etc. 

There are also electric sockets in The Glamp House kitchen area.

Q: Is breakfast included?

A: No. All accommodation is self-catering. Our quirky Glamp House offers a well-equipped communal kitchen. 

*Please note we do not have a conventional oven.

Q: Can I get food delivered?

A: Yes. There are a number of local takeaways that will deliver out to the glampsite for your convenience.

Q: Can I bring my pet?

A: No. Sorry! We have a no pets policy. 

Q: What time is check in?

A: Check in is between 4pm and 8.00pm. Please let us know if you plan to arrive later and we will do our best to accommodate you.

Q: What time is check out?

A: Check out is 10am.

Q: Is there a 24 hour reception?

A: No. Glamping Under The Stars is a self-catering accommodation. We do live onsite, but, much as we love talking to guests, we also have a young family, and cannot be available 24/7. If you need something urgently, call or text Kyra on 0860651485 between 9am and 8pm, and we will assist you as soon as possible. 

Q: Why do Adult Groups have to book out the whole glampsite?

A: This is because we get a lot of family guests here – generally looking for a quiet, relaxing place to chill out and enjoy a holiday with their children. We do welcome adult groups, but they MUST book out the site so as not to disturb our family guests. 

Q: Will there be a noisy hen party in progress when I come with my family?

A: No. We do not mix adult groups with family guests. Adult groups MUST book out the whole glampsite.

Q: Do you have WiFi

A: No. The more beautiful the countryside, the less reliable the WiFi! But we do have pretty good 4G coverage on the glampsite.  Many find it a nice change to get off the screens for a little while…

Q: What is there for kids to do on the glampsite?

A: Most kids love the adventure of sleeping in our quirky accommodation, sitting around the campfire, hearing stories & toasting marshmallows.  There’s loads of safe green space to explore, (including our lawn, wildflower meadow and Cullenagh Woods, a short walk from site).

Q: What is there to do nearby?

A: Laois & the surrounding area offers loads of fabulous places to visit. And many, such as The Rock of Dunamase, Abbeyleix Boardwalk and Heywood Gardens, are free to enter.  See our Activities page for some suggestions, or visit www.laoistourism.ie for more options.

Q: Do you recycle?

A: Yes. We recycle the vast majority of waste on the glampsite, and encourage guests to do the same. Please use the recycling bins provided & help us protect our planet for future generations of glampers.

Q: What else are you doing for the environment?

A: We are proud to be part of Ireland’s ‘Going Green’ scheme. This has helped us to plant more trees & expand our wildflower areas on both glampsites, in order to enhance biodiversity, create wildlife habitat, and support nature through our business. The trees, flowers, birds and butterflies are also very nice for our guests to enjoy! 

Q: Is the Mountain glampsite suitable for wheelchair users?

A: Yes. We are delighted to say that our new Mountain glampsite is designed with wheelchair users in mind, with wheelchair friendly parking bays, smooth pathways and a wheelchair accessible bathroom available. 

Q: Is your glampsite suitable for older people?

A: Yes. We welcome many older guests to both glampsites – both as couples or friends looking for a quiet and quirky get away, and particularly as part of  extended family groups. Our Mountain site is particularly well set up for older guests, and Glamping Under The Stars has recently been awarded ‘Age Friendly’ status for our Mountain glampsite facilities.

Q: Is there anything I need to bring?

A: Do bring your own towels, food & drink.  Other things that might be nice include a torch, (though there is low level lighting on the glampsite), warm clothing for cooler nights,  a guitar for strumming, skewers & marshmallows for toasting, champagne for quaffing, and your camera for capturing those memories…